Brand new research reveals what US consumers want from tech before, during and after the dining experience
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As with every other area of life, technology has forever transformed the restaurant scene.
Consumers today discover, reserve, share and even pay for their dining experiences in dramatically different ways thanks to the Internet, mobile and all things tech.
But in an industry rooted in human interaction and hospitality excellence, how much is too much, and what do your diners really want? We surveyed over 6,000 of them to find out.
Download this free e-book for essential insights into the following and more:
- How today’s consumers use technology before, during and after they dine out, and what it means for full-service restaurant operators
- What your guests wish you knew about them in advance
- What they think about some of today’s emerging in-restaurant technologies, including mobile payments
- How they feel about downloading restaurant apps to their mobile devices
Whether you operate fine dining, fine casual, upscale casual or casual restaurants, and whether you run one restaurant or hundreds, this e-book offers an exclusive window into what’s on the minds of your diners.